Telegram commerce assistant
Grow revenue with a Telegram bot built for retail operations
Launch guided buying journeys, automate repetitive support requests, and keep merchandising teams in control with auditable workflows.
99.95%
Average platform uptime over the last 12 months
4.8/5
Average implementation score from retail ops teams
36%
Median reduction in manual support handling time
Conversation journeys that convert
Map customer intents to catalog answers, promotion prompts, and human escalations from one workflow builder.
- Intent-driven routing for discovery, support, and post-purchase flows
- Reusable reply blocks for marketing and support teams
- Handoff controls for high-value or high-risk conversations
Commerce operations, one console
Coordinate bot content, promotion approvals, and quality monitoring without juggling disconnected tools.
- Approval gates for pricing and campaign changes
- Shared queue visibility across support and merchandising
- KPI snapshots for response time and conversion trends
Trust proofs teams can verify
Security-by-default controls
Role-based access, audit logs, and approval flows keep sensitive promotions and pricing changes accountable.
Operational transparency
Teams monitor bot conversations, response speed, and escalation rates from a shared operational console.
Verified deployment process
Every rollout follows a documented checklist with sign-off checkpoints for marketing and support leads.
Frequently asked questions
How quickly can we launch a production bot?
Most teams launch their first production workflow in less than two weeks using guided setup and prebuilt conversation flows.
Can non-technical teams update promotions?
Yes. Marketing and support teams can update offers and product highlights through governed forms without code changes.
What happens when confidence is low?
Low-confidence conversations trigger human handoff routes so agents can resolve issues before customer satisfaction drops.
Is this compatible with existing CRM workflows?
Shop Assistant supports export and webhook-based integration patterns to keep CRM and analytics tools in sync.
Explore related buying paths
Features
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Pricing
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Case studies
See how operators improved conversion and support quality.
Book a demo
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Fashion industry blueprint
Explore a vertical-specific implementation path.
Electronics industry blueprint
See product matching and warranty flows at work.