Capability map

Product Features

Everything needed to automate Telegram commerce journeys from first touch to post-purchase retention.

Smart FAQ replies
Order status automations
Abandoned chat recovery

Intent detection

Identify buyer intent and trigger tailored workflows automatically.

Instant orchestration

Route leads, update inventory, and fire webhook actions in real time.

Smart recommendations

Suggest relevant products based on chat context and behavior.

Campaign automation

Build drip campaigns and promotions directly in Telegram threads.

99.95%

Average platform uptime over the last 12 months

4.8/5

Average implementation score from retail ops teams

36%

Median reduction in manual support handling time